Our philosophy
Marketing is far more than just marketing towards the consumer or end-user. The product must pass faultlessly through the company's sales and distribution system in order to achieve the desired effect from customer marketing. This philosophy is always present when Kunde & Co works to solve the task of integrated marketing.
1: Analysis
Every project has its natural starting point in thorough
desk research. The work includes competitor analysis, processing of
marketing data, knowledge gathering about the company, the brand
history etc. Furthermore, the brand's strength is evaluated against
the parameters that the company must compete on.
2: Strategy
A strategy file is prepared based on the analysis and the
stated goals. Here, the strategic opportunities and problems are
evaluated from a holistic point of view. The customer's brief is
critically evaluated, before a well-documented strategic
recommendation is prepared.
3: Concept development
The strategic proposal will often contain a suggestion for
a conceptual solution. But the continued work with concept
development will not begin before the proposal has been carefully
discussed and agreement has been reached about the foundation. In
large projects this phase will often stretch over a long period.
Several concept directions are developed and the project includes
various test rounds that form the basis for further concept and
strategy development.
4: Marketing towards the sales force
Together with the company's international marketing
department, Kunde & Co develops a plan for the international
campaign. It is important to work towards an integrated launch to
achieve synergies, both in terms of exposure (consumers are
increasingly international in their orientation) and in terms of
production. Prior to implementation, Kunde & Co goes out and
plans each market in detail.
5: Marketing towards
wholesalers/chains
The internal marketing is exceedingly important, but
far too often this expense is cut away. The risk of doing so is
that the sales people will not be motivated to offer their support.
Or that the person receiving the orders quite plainly lacks the
knowledge about how the campaign runs - and therefore is unable to
offer customers the right service. This is why the internal
marketing is always part of our campaign proposal. When awareness
and understanding of the concept and strategy have been
successfully established everyone will pull in the same direction -
and maximal effect will be achieved.
6: Marketing towards
retailers
Like the wholesale link, the retail buyer must also be
targeted in order to build awareness and interest in the campaign.
With this in place, a good basis has been created for the sales
people to go out and make agreements, ensuring optimal exposure of
the product during the campaign period. Good and expensive in-store
material may easily be wasted if this part of the marketing hurdle
race is not properly completed.
7: Marketing towards the end-user
The campaign must fulfil the intentions that have been fed
into the strategic and conceptual work - and the timing of the
campaign must allow sufficient time for completing the previous
hurdles. Omitting this, even the best of campaigns will not
generate the desired sales effect.

